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customers Archives - MOGL
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Turn around high-risk customers: from churn to earn

Dear customer: how may I annoy you today?

When small business profits or margins are low, what do business owners and managers typically do?  Get more customers? Get customers to buy more often? Get customers to buy more with each purchase? Get customers to pay more (raise prices)?   While these four techniques help increase what comes...

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Make the most of Q4: prepare for year-end and finish strong

Get a handle on Q4: 3 considerations to maximize results

The activities you focus on in October, November, December can have a profound effect on the success of your small business.  These three months present an opportunity to reconnect with customers, engage employees, and to step back from daily management and evaluate performance from a...

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