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Blog - MOGL
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Turn around high-risk customers: from churn to earn

Dear customer: how may I annoy you today?

When small business profits or margins are low, what do business owners and managers typically do?  Get more customers? Get customers to buy more often? Get customers to buy more with each purchase? Get customers to pay more (raise prices)?   While these four techniques help increase what comes...

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40 small business benefits you can offer to attract top talent

Small business benefits used by top employers

Have you heard about the National Capital Region’s Top Employers?  These are the 30 best employers in Ottawa, based-upon their approach to: Physical Workplace Work Atmosphere & Social Opportunities Health, Financial & Family Benefits Vacation & Time Off Employee Communications Performance Management Training & Skills...

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MOGL: small business referrals

May I refer a client to you?

  What do you expect when in a referral relationship?   Referrals come in all shapes and sizes, from the simple sharing of contact details to the walking of a client through the door.  Within this range, expectations can vary widely - in terms of values, branding, service and commissions...

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Outsource your strategic work - temporary business help in Canada

Focus here to better lead your small business

To effectively manage, organize, grow and lead your small business, it is important to focus a portion of your day, week or month Quadrant 2 of the Eisenhower / Covey importance vs. urgency grid.  More specifically, on systems, improvement, risk management and relationship-building.  Although it is...

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Make the most of Q4: prepare for year-end and finish strong

Get a handle on Q4: 3 considerations to maximize results

The activities you focus on in October, November, December can have a profound effect on the success of your small business.  These three months present an opportunity to reconnect with customers, engage employees, and to step back from daily management and evaluate performance from a...

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